Refund Policy
Refund Policy
Effective Date: [01-10-2024]
1. Introduction
Welcome to BabaGSMM.Shop. We are committed to providing high-quality social media marketing (SMM) services to help you enhance your online presence. This Refund Policy outlines the conditions under which refunds are granted, ensuring clarity and fairness for all our valued customers.
2. Eligibility for Refunds
2.1 Service Delivery Issues
Refunds may be issued under the following circumstances:
- Non-Delivery of Services: If the purchased service is not delivered within the promised timeframe.
- Service Not as Described: If the delivered service significantly deviates from the description provided on our website.
- Technical Issues: If technical problems on our end prevent the proper delivery of the service.
2.2 Time Frame for Refund Requests
To be eligible for a refund, you must submit your request within 7 days of the purchase date. Requests made after this period will not be considered.
3. Non-Refundable Services
Certain services are non-refundable due to their nature:
- Customized Orders: Services tailored specifically to your requirements once initiated.
- Bulk Orders: High-volume purchases may be non-refundable unless there is a service delivery issue.
- Special Promotions: Services purchased during special promotions or discounts are non-refundable unless specified otherwise.
4. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact Support: Email us at support@babagsmm.shop with your order details and the reason for the refund request.
- Provide Necessary Information: Include your order number, date of purchase, and any relevant details about the issue.
- Await Confirmation: Our support team will review your request and respond within 3-5 business days with the next steps.
5. Refund Processing
- Approval: If your refund request is approved, we will process the refund using the original payment method within 7-10 business days.
- Notification: You will receive an email confirmation once your refund has been processed.
- Partial Refunds: In some cases, partial refunds may be granted based on the nature and extent of the issue.
6. Changes to This Refund Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically to stay informed about our refund practices.
7. Contact Us
If you have any questions or need further assistance regarding our Refund Policy, please contact us at:
- Email: support@babagsmm.shop
- Whatsapp: +92307-5911185
Thank you for choosing BabaGSMM.Shop. We value your business and are dedicated to providing you with excellent service.